News October 1, 2023 Invalid parts invoice numbers Do your appliance service claims get rejected for Invalid Parts Invoice Number? One of the most common claim rejection reasons across all manufacturers is, “Invalid Invoice … October 1, 2023 September 13, 2023 Deciphering Appliance model and serial numbers Do you really know the correct model and serial numbers? The product model and serial numbers are a critical element of the warranty claim process. … September 13, 2023 August 24, 2023 Manual Claims Filing. Really? Manual Claims Filing. Really? Believe it or not there are still some appliance manufacturers/suppliers that require their authorized service partners to manually file claims since … August 24, 2023 July 15, 2023 Multi-Brand Claims Filing has become Overwhelming Multi-Brand Claims Filing has become Overwhelming In the early 1990’s if you wanted to file an appliance repair claim with most of the prominent manufacturers … July 15, 2023 June 5, 2023 The Future of Claims Processing is here now! The Future of Claims Processing is here now! Each month JustPressOne has provided informative articles on warranty claims processing packed with helpful information focused on … June 5, 2023 May 1, 2023 The Importance of The Product Purchase Date The Importance of The Product Purchase Date The most important field in a warranty claim is the “Purchase Date”. This is the only informational logic coupled … May 1, 2023 April 23, 2023 The Warranty Claim from Cradle to Grave The Warranty Claim from Cradle to Grave Most claims file on the first submission and are placed in a status of Submitted, Forwarded or Accepted … April 23, 2023 March 25, 2023 JustPressOne Founder Launches ClaimWorks JustPressOne Founder Launches ClaimWorks Janice Salmon has been an entrepreneur for many years. She started her first small business, a data entry service bureau, in … March 25, 2023 February 1, 2023 Alliance LS Portal vs. ServicePower Portal What is the value of taking a picture of the Product Tag on every job? In this month’s newsletter we will focus on the primary … February 1, 2023 January 24, 2023 What is the value of taking a picture of the Product Tag on every job? What is the value of taking a picture of the Product Tag on every job? When you file a claim and receive an incomplete or … January 24, 2023 December 1, 2022 What Does Your Claim Rejection Message Really Mean? What is the value of taking a picture of the Product Tag on every job? Does this scenario sound familiar? Caller: “Your wait time is … December 1, 2022 November 1, 2022 Correcting warranty claims can be a nightmare! What is the value of taking a picture of the Product Tag on every job? Stay tuned for ClaimWorks™ a software connection portal that will … November 1, 2022 October 1, 2022 Check the Status of your Submitted Claims Frequently What is the value of taking a picture of the Product Tag on every job? Why should I check the status of my claims frequently? This … October 1, 2022 September 1, 2022 Remote Customer Service Now Available for your Service Business What is the value of taking a picture of the Product Tag on every job? If you are experiencing issues retaining dedicated customer service representatives … September 1, 2022 August 1, 2022 The Importance of Service Performed Information on Warranty Claims What is the value of taking a picture of the Product Tag on every job? When your technicians perform a diagnosis and repair on a … August 1, 2022 July 1, 2022 A Glimpse into the Future of Claims Processing By: Janice Salmon, President & CEO What is the value of taking a picture of the Product Tag on every job? Each month JustPressOne provides … July 1, 2022 « Previous 1 2 3 4 5 Next »
