We line in an Artificially Intelligent (“AI”) economy. From chess-playing computers, real-time speech recognition on our smartphones, to self-driving Tesla’s, technologies powered by AI are accomplishing specific tasks by processing large amounts of data accurately and adapting to patterns in real-time.
But you may not know we have begun to use cutting-edge machine learning algorithms using predictive data analytics to power the next generation of claims processing.
Meet Auggie™ our proprietary claims processing genius. Auggie gathers all completed warranty/extended warranty jobs on an end of day basis and assigns them to expert claims adjudicators familiar with your business management software and the most popular claims filing systems. Productivity is gained by limiting the knowledge needed by one individual to get the maximum number of claims submitted, accepted, and paid by each of your job sources. Your job is to handle only those claims that are missing critical information, such as product serial numbers, or that may require you to contact the job source directly.
Enjoy an acceptance rate nearly 100% because we possess both the knowledge of the unique business rules by job source and technology to get your claims processed and paid in a timely manner.