March 2022

Do you know the Service Warranty Period? It is important to know your “Responsibility Period” for each job source (OEM/TPA) you are authorized to perform warranty or extended warranty repair service. This is the period of time in which you are responsible for the work that you performed for your customer better known as the “Service Warranty” period. While […]

What is the value of taking a picture of the Product Tag on every job? This is the second article in a monthly series regarding our experience with processing thousands of warranty claims for home appliance service providers. Our goal is to provide you with informative tips and other knowledge to ensure you receive full