What Does Your Claim Rejection Message Really Mean?
What is the value of taking a picture of the Product Tag on every job? Does this scenario sound familiar? Caller: “Your wait time is 12 minutes, please hold for the next available agent”. Manufacturer: (16 min later) “Good Morning, this is Katie, Can I help you”? Caller: “Hi Katie, this is Janice from ABC Appliance. My claim […]
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