Where do you file a Crosley warranty claim?
Crosley kitchen and laundry products are manufactured by trusted brands — primarily Electrolux (kitchen appliances) and Whirlpool (laundry appliances). Therefore, when you see a Crosley appliance, you may actually be looking at a product made by these manufacturers. If you perform warranty service, it is important to know where to file your warranty claim, and not assume it goes to Crosley.
In addition to a 1-year parts & labor limited warranty covering manufacturing defects, each Crosley appliance has a 10-Year Limited Major Component Warranty that includes the following models only.
Note: we recently had a model number GRM183UB which was not listed in any of the documentation, and learned that this model was also covered by CrosleyCare.
To ensure warranty payment you must provide a copy of the product tag (for the exact model and serial number) and dated proof of purchase (a cancelled check or credit card receipt may be required).
The extended parts covered for up to 10 years, depending on the product type, include transmission, gearbox, motor, heating elements, compressors and sealed-system components on most products. Be sure to check before submitting your claim by calling 800-356-5268. To learn more about the CrosleyCare 10-year limited warranty, visit crosley.com/warranty.
Warranty claims covered by CrosleyCare must be submitted manually, as they do not provide a warranty claims processing portal.
Crosley-branded appliance claims filed to Electrolux and Whirlpool
This can get very confusing as you get into the models that are covered by Electrolux and Whirlpool and not covered by CrosleyCare. If you are unsure, contact CrosleyCare at (844) 276-7539 or email crosleywarranty@crosley.com.
Crosley-branded appliance claims filed to GE Appliances
All model numbers starting with an "X" or "Y" are warranties covered by GE.
Model numbers starting with "V" where the brand is Conservator are covered by GE — but models starting with "VMxxx" and "VFHxxx" are small freezers, and these are covered by CrosleyCare.
Filing claims across CrosleyCare, Electrolux, Whirlpool and GE is exactly the kind of multi-payor routing ClaimWorks and Auggie™ automate. If you'd rather not track who covers which model prefix, schedule a demo or call 877-535-WORK.