About ClaimWorks
Built by People Who've Been Processing Warranty Claims for Decades
ClaimWorks isn't a software company that stumbled into the warranty industry. We came from it — and built the platform we always wished had existed.
Our Story
40+ Years of Warranty Industry Experience
1983
KeyPrestige Founded
Warranty claims data entry and processing — $4M revenue by 1989. The foundation of everything ClaimWorks is built on.
2004
Sold to ServicePower
KeyPrestige acquired by ServicePower — warranty industry leadership at scale.
2009
JustPressOne Founded
Building the workforce and technology platform that would become ClaimWorks.
2018
Philippines Operations Open
Operations center opened in Cebu, Philippines. 50+ expert claims professionals serving U.S.-based service companies.
2024
Auggie AI Goes Full-Time
After training on Whirlpool claims and graduating Summa Cum Laude, Auggie joins the ClaimWorks team full-time.
2024
31% Revenue Growth
31% year-over-year growth. Whirlwind API integration completed. Great Place to Work® certified 2025 & 2026 — 91% team approval.
Leadership
Meet the Team
Janice Salmon
CFO & Founder
40+ years in warranty claims. Founded KeyPrestige (1983), sold to ServicePower (2004), founded JustPressOne (2009). Serial entrepreneur and industry pioneer.
Fountain Valley, CA
Janice@justpressone.com
Ryan Buswell
CTO & Co-Founder
18+ years IT and operations. Also CEO of JustPressOne, Inc., ClaimWorks’ parent company. Opened Philippines operations (2018) — 300+ employees serving U.S. service companies.
Cebu, Philippines
ryanb@justpressone.com
James Rushton
CRO & CMO
40+ years business development and after-sales service. Black & Decker, Nintendo, KeyPrestige/ServicePower, AIG Warranty, ServiceBench. Founded After Sales Service Solutions (2015).
Fountain Valley, CA
jim@justpressone.com
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Years of warranty industry experience on the founding team
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Expert claims professionals on our team
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Appliance brands Auggie is trained on
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Of team say JustPressOne is a Great Place to Work®
Work With Us
Come See What 40+ Years in Warranty Claims Built
Talk to the team that's lived the industry problem ClaimWorks solves.
Schedule a Free Demo →