Auggie’s Progress Update

Auggie™ our AI Machine Learning genius is making excellent progress with the enhancements to the ClaimWorks system operated by JustPressOne, Inc.

We started Auggie on learning and automating Whirlpool claims just a few weeks ago and he is doing an amazing job. Here is what he has been able to accomplish to automate claims submitted to ClaimWorks by our clients and staff:

– Checking for the proper Technician ID number

– Validating purchase dates with the entitlement API

– Checking for valid S-codes

– Searching for Case #’s

– Correcting Parts Shipped at No Charge to Distributor #976793

– Removing Customer’s Private Information from customer complaint data such as Gate Codes

– Closing Dispatches via API when submitting a claim

– Validating that repeat repairs on same serial are > 90 days