Auggie Supports Mr. Appliance® Owners
You are cordially invited to attend a private
Auggie Supports Mr. Appliance® Owners
Auggie Supports Mr. Appliance® Owners
We guarantee 30-minutes of your time will have a positive impact on how you process warranty claims.
We’re excited to share that Auggie, our AI-powered claims genius, will be attending the Mr. Appliance Conference in Grapevine, TX, April 13-15th.
Auggie has been working closely with SmartWare to streamline and improve the claims submission process for Mr. Appliance owners when they file with appliance manufacturers, home warranty companies, and extended service contract providers.
Simplifying Claims, Saving Time
One of the most time-consuming tasks of preparing claims is coding them correctly. Auggie removes that burden by taking customer complaints and service-performed details and automatically codes claims for a wide range of payors, including Speed Queen, LG, and Assurant, among many others. What used to require manual entry and constant reference checks in various portals is now handled quickly and accurately.
Handling the Details That Matter
Many manufacturers require additional claim fields that aren’t built into standard service software, like Repair Level, Repair Category, and Warranty Type. Auggie ensures these fields are completed accurately every time, helping reduce rejections and speed up payments.
Eliminating Distributor Guesswork
When parts are used in a repair, SmartWare stores only the distributor name. Auggie takes it a step further by converting that information into the correct distributor account number required by each manufacturer. This eliminates the need to manage and remember numerous unique identifiers.
From SmartWare to submission—fully automated
Today, claims seamlessly flow from SmartWare into ClaimWorks, where Auggie checks them for accuracy and then files them directly to payor portals for manufacturers and TPAs including Whirlpool, GE, Electrolux, Speed Queen, Assurant, Centricity, LG, Samsung, and Sub‑Zero without human intervention.
Supporting the Appliance Service Community
Our goal is simple: give time back to your business by reducing administrative workload and improving claims accuracy.
Contact your business management software provider to enable API integration with ClaimWorks—streamlining warranty submissions and eliminating manual processes.
