Employee News September 2025

If you’ve ever found yourself in need of a new appliance, whether it’s an oven, washer, or refrigerator, you know how overwhelming it can be to choose the right one. That’s why I’m excited to share my recent visit to B&B Appliance in Escondido, California— a true local treasure that makes shopping for high-end home appliances a truly enjoyable experience.

As soon as I walked into the beautifully designed showroom, I was struck by the calm and inviting atmosphere. The layout is open, clean, and elegant, showcasing a wide range of high-end appliances. Whether you’re building your dream kitchen or just need to upgrade a few essentials, the showroom offers something for every taste and need.

But it wasn’t just the impressive selection of products that caught my attention—it was the personal touch. The B&B team was incredibly welcoming, and they immediately offered me a latte from their Miele built-in coffee maker. Talk about starting the visit on a high note! It’s clear that they not only sell products—they genuinely want their customers to feel comfortable and at ease while making important purchasing decisions.

One of the highlights of any family-owned business is the personal connection you get with the people who run it. B&B Appliance is no exception. I had the privilege of meeting Davis Drinkward and Alex Charles. Their enthusiasm for the business is infectious, and it’s evident they’re committed to carrying on the legacy of excellent customer service that B&B Appliance is known for.

One of the true gems of B&B Appliance is Lupe, who has been with the company for an astounding 36 years. Her wealth of experience is priceless—there’s a level of expertise and trust that only comes from decades of hands-on work. Lupe, as office manager was more than happy to answer all my questions, offering insights into the service end of the business. It’s rare to find someone so dedicated to making sure EVERY ticket is billed and money collected, it’s a privilege to have someone like Lupe on the team.

Another feature that sets B&B Appliance apart is their dedicated service department. Not only do they help with appliance installation, but they also offer repair services for customers down the line. It’s one thing to sell you a top-tier appliance, but it’s another to stand by it and ensure it works well for years to come. The team at B&B understands that an appliance is an investment, and they’re committed to providing the support you need throughout its lifespan.

If you’re in the Escondido area—or even if you’re just passing through—make sure to stop by B&B Appliance. Whether you’re looking for a single appliance or doing a full kitchen remodel, their knowledgeable staff, extensive product selection, and top-tier customer service make them a must-visit destination.